Privacy Policy for Linkease
At Linkease, protecting your personal information is our top priority. This comprehensive privacy policy outlines how we handle your data, explaining the types of information we collect, how we use it, with whom we share it, and how long we retain it. It also details your rights and options regarding your data and provides contact information for any inquiries.
1. Overview of This Policy
– We gather various categories of personal information about you.
– We describe our methods and purposes for collecting and using your information.
– We explain how long we keep your information.
– We specify instances when we might share your information and with whom.
– We clarify the legal basis for processing your personal information.
– We discuss the impact of not providing the requested information.
– We outline your rights concerning your information.
– We describe how you can contact us and how we might contact you.
2. Information We Gather
To help you form new connections, we collect:
– Account Information: Phone number, name, birth date, and other basic details you provide upon creating an account.
– Profile Information: Additional details such as your bio and photos, which require camera or photo library access.
– Feedback: Insights from surveys, focus groups, or market research.
– Participation Data: Details collected during promotions, events, or contests.
– User Interactions: Communications and content exchanged between users.
3. Data Collected During Service Usage
We collect technical data generated by using our services:
– Usage Data: Information about your interactions with features, login times, and actions.
– Device Data: Information on devices accessing our services, including IP addresses and device identifiers.
– Location Data: Precise location data collected with your consent, even when the app is not in use.
4. Cookies and Related Technologies
We and our partners use cookies and similar technologies, like web beacons and pixels, to recognize your devices. More details can be found in our Cookie Policy. Note, we do not respond to “Do Not Track” (DNT) signals due to the lack of a standardized industry approach.
5. Utilization of Information
We use your data primarily to enhance and deliver our services:
– Manage and operate your account.
– Provide customer support and respond to requests.
– Communicate updates about our services.
– Enhance our offerings based on user feedback and market research.
– Develop new features and services inspired by user needs.
– Prevent and investigate fraud or illicit activities.
6. Data Sharing Practices
Information sharing supports our mission of fostering connections:
– With Other Users: Public profiles and shared content are accessible by other users.
– With Service Providers: We partner with vetted third-party service providers for operations including hosting and analytics.
– For Legal Reasons: Disclosures may occur for compliance with legal processes, crime prevention, or protection of safety.
7. Your Information Rights
You have control over your data through:
– Device Permissions: Adjust mobile platform permissions impacting functionality.
– Uninstall: Stop data collection by uninstalling the app, although account closure is separate.
– Account Closure: Close your account via the app’s function.
8. Information Retention Duration
Personal data is retained for valid business or legal purposes and is deleted following account closure or inactivity:
– Retention for Safety: Data is retained for a period post-account closure or ban to investigate illicit activities.
– Specific Purpose Retention: Transaction data for ten years for compliance, consent records for five years, and customer care records for financial forecasting.
9. Updates to the Privacy Policy
We may update this policy as we innovate and enhance our services. Substantial changes will be communicated prior to implementation.
10. Contacting Us
For questions about this Privacy Policy, please reach out at mail@linkease.app.
This policy ensures you are informed about how your data is handled with care and transparency.